Jobs in the Travel Industry

Jobs in the Travel Industry

The hospitality industry is extremely competitive in today’s global age of travel. Companies that specialize in tourism must understand the market, which is saturated with various travel agencies and similar tour operating companies. However, there are some enterprises that thrive in the tourism and hospitality sector due to dedicated workers. Seeking careers at Royal Holiday and other companies will show some of the exciting job opportunities in the hospitality industry.

Some travel companies have figured out ways to build a loyal customer base. For example, there are businesses that offer various levels of memberships for resort and cruise travel. Such entities might employ tens of thousands of different workers in order to successfully accommodate a large customer base. A travel membership program means that members will continue to make reservations on a recurring basis. As the clients are locked in, the workers of a resort operator must do their jobs properly. On every level of the employment spectrum, employees need to satisfy the needs of customers who are on vacation.

Lower level jobs in the resort industry include front desk clerks, housekeepers, servers and maintenance staff. These individuals are employed full time at resorts and need to show high levels of customer service. People pay a lot of money in order to enjoy their time on oceanfront resorts. All resort workers must comply with company standards and policies in order to appease the demands of patrons. On-site managers monitor resort workers for any misconduct.

Sales and marketing make up a major component of resort operations. Talented salespeople and advertisers need to come up with strategies to improve the image of a travel company and attract new clients. Workers in these areas need to truly understand the global tourism industry. This means that salespeople and marketers have to be familiar with all of the locations that host resorts operated by a parent company. An in-depth knowledge of the local culture, climate, geography, history and politics is essential to successful advertising and sales in the hospitality industry. Potential customers need to be convinced that they’re buying memberships at some of the best resorts in the world. Selling the location of a resort is only the first part of capturing a new customer base.

People might be thrilled about visiting an exotic location, but they must be told about the accommodations in the resorts. Guest room amenities such as free wireless internet, marble bathrooms and expansive balconies are very tempting for the average tourist. Travelers are also looking for convenient on-site features such as bars, spas, restaurants, laundry facilities and day care centers. Resort advertising should also focus on the diverse activities that are available off-site such as water sports, tennis, golf and outdoor recreation.

When selling membership packages for resort companies, salespeople need to clearly explain all of the options that are available. For example, members can purchase points that are redeemed for hotel stays, airfare, cruises, dining and more. Salespeople also need to cover all of the perks and bonuses that are available for members during special promotional periods. At the end of the day, the goal is to let customers select the most appropriate membership level in a resort club. Customers should also be educated about any penalty fees associated with canceled memberships.